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You know that you need a forklift and are sure it would make your job easier. If you have any substantial inventory, you are likely to need a forklift to keep your products moving quickly toward your customers.

Buying a forklift is akin to buying a car, but it requires more than kicking the tires. Buying a forklift is a major financial investment. Whether you're a first-time buyer or replacing an existing forklift, forklifts are not a one-size-fits-all product.

When choosing a fork truck, you are also choosing a fork truck dealer. The dealer will provide the service and support to keep your lifts running smoothly, so it is important that you find one who is reputable, stable, and can provide top-notch service.

A major step in making a buying decision is deciding what basic type of forklift you need, and most of that decision is based on where you'll be working and what you'll be doing. Make sure you can accommodate changing requirements in the future. Planning ahead can help you avoid an expensive mistake.

Some important questions to ask when evaluating fork truck dealers:
How long have you been in business?
How many technicians do you have?
Do you do on-site service?
What kind of parts inventory do you keep on site?
Do you have guaranteed response times?
What kind of insurance do you carry?
If they don't have proper worker's comp, one of their technicians
who gets hurt while repairing a fork lift truck at your facility could
fall under your responsibility.
You should also ask the dealer for customer references.
Here are some suggested questions to ask the reference:
How long have you been a customer of theirs?
Did you get the right forklift for your application?
Has the dealer done a good job with maintenance and repairs?
How many forklifts have you purchased?
Would you buy from this dealer again?
 
Look at your business and how you expect to use the equipment. Investigate the manufacturers, their warranties and experience. Then buy your forklift from a reputable, established dealer who will back up the sale with service.
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